Dalby Moto

"The Motorcycling Professionals" - For all your ATV, Trail, MX and Adventure Bikes and gear.

CONTACT US
(07) 4660 6680

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Shipping and Delivery Policy

We deliver products Australia wide using Australia Post. Orders are dispatched within two business days. Shipping Times are estimated at between 3 to 7 business days, depending on your location within Australia.

Shipping Destinations

Dalby Moto ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on 61 74662 1211 to enquire about a special order.

Transaction currency

Terms and conditions. “All transactions are processed in Australia dollars(AUD)”

Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST(goods and services tax) as of the 15/02/2011.

Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, e-mail or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

All prices displayed on this website include freight costs within Australia.

Customer Service Policy

Dalby Moto is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframe is between 3 to 7 days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within two business days to arrange an agreeable alternative item, backorder or a full refund.

Refund/Return Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision, you can choose between a exchange or credit, where goods are faulty, have been wrongly described, are different to the product purchased on the website or don't perform as advertised.

Privacy policy

Dalby Moto is dedicated to keeping your details private. Any information we collect in relation to you are kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone, we use this information to identify your orders, provide you with our monthly newsletter(if applicable) and personalise your shopping experience with us.

Dalby Moto uses cookies to allow you to log into your account, maintain a shopping cart and purchase items in your shopping cart. Cookies sent to your computer from Dalby Moto only last while you're browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you, throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored(the web server) needs to know the network address of your computer so that it can send requested web pages to your Internet browser. The unique network address of your computer is called it’s “IP address”, and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Dalby Moto your financial details pass through a secure server using the latest 128-bit SSL encryption technology. 128-bit SSL encryption is the current industry standard.  If you have any questions regarding our security policy, please contact our customer service support centre This email address is being protected from spambots. You need JavaScript enabled to view it..

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Franco Ambrosio on Dalby Moto :

For fear of adding another email to your inbox, it must be said that you're an exceptional human being. 
I must be one of thousands upon thousands of customers/riders demanding your time/expertise and you have never failed to deliver: 

(1)discussing my dream 690 setup for hours in person at your shop and the bike show as well as by phone/email; 

(2)spending your day off seeing if the 950SE tank would fit the 690R frame without my even having bought the bike yet; 

(3)delivering my 690 in the middle of the night all the way from Dalby gratis then still giving me a complete handover; 

(4)sorting out my warranty claim pronto; 

(5)giving me an awesome itinerary to Barossa via Wilpena I wouldn't have otherwise tried.

I'll say it again: Dalby Moto is the very best!

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